Consumer commission jurisdiction checker
Find whether a consumer complaint lies before the District, State or National Commission.
Enter the amount actually paid, not the compensation being claimed.
The limits
| Commission | Value of goods or services paid |
|---|---|
| District Commission | Up to ₹50 lakh |
| State Commission | Above ₹50 lakh, up to ₹2 crore |
| National Commission | Above ₹2 crore |
Source: Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021, notified on 30 December 2021 under the Consumer Protection Act, 2019.
Points to keep in mind
- Consideration paid, not compensation claimed. Since the 2019 Act, pecuniary jurisdiction depends on the value of the goods or services paid for. A large compensation claim does not by itself move the complaint to a higher commission.
- Where to file. A complaint may be filed where the opposite party resides or carries on business, where the cause of action arose, or where the complainant resides or personally works for gain (Sections 34(2), 47(4) and 58(2) of the Act).
- Limitation. Two years from the date the cause of action arose (Section 69). Appeals lie to the State Commission within 45 days, to the National Commission within 30 days, and to the Supreme Court within 30 days. The limitation calculator works these dates out.
- Filing online. Complaints can be filed through the e-Daakhil portal.
For general reference only. Verify the current position before filing.